Email & Website Hosting Terms & Conditions:
These Terms & Conditions aim to help our customers understand the terms and conditions of our hosting services and we hope they are easy to read. If you are unsure of anything, feel free to ask us to clarify any section.

Please read these terms and conditions carefully before confirming any services with MEG7 Limited.

By ordering our services, you are agreeing to the terms and conditions as outlined below. Our data processing agreement under the European General Data Protection Regulation (GDPR) forms part of these terms and conditions.

We recommend you retain a copy of these terms and conditions for your records.

Information about us:
This website (https://meg7.net) is a website owned and operated by MEG7 Limited a company registered in England and Wales – 12129333 with our registered address as First Floor, 49 High Street, Hucknall, Nottingham, NG15 7AW.

By ordering services through MEG7 Limited you consent to receiving regular communications via email. This is our primary method of communicating with our clients and is used to inform you of any changes to our services, including pricing alterations, planned server maintenance and account access information.

Your status:
By placing an order through our website or over the telephone, you are agreeing that you are at least 18 years of age, and that if you are acting on behalf of a company, you have the authority to bind that company or business on whose behalf you are placing an order.

Price & Payment :
The price of any services shown and quoted to clients is exclusive of VAT.

The total cost of all services will be clearly outlined to you before you confirm your order with MEG7 Limited.

Prices are liable to change at any time. We will notify you by email or text message at least 14 days before the price changes come into force. If you do not cancel your services within this time period you will be deemed to have accepted the price change and they will be charged to your account.

We only offer payment by direct debit and you must sign a direct debit mandate to use our services. This forms part of our onboarding process.
If you have a voucher or sign up to our services with a free, introductory offer then you must complete the onboarding process (including the direct debit mandate sign up) at the start of the free period. You will then be automatically billed when the free period has expired.

If your direct debit payment fails to be collected, your hosting services will be suspended on the date that they are due to expire.

Cancellation of your services:
We offer a simple 30 day rolling hosting service with no contract, however if you do wish to cancel your services, please contact us by email 30 days before your services are due to expire.

We will ask you to complete a ‘Hosting Cancellation Request’ and/or a ‘Domain Cancellation Request’ form(s) which will be emailed to you. This is to ensure that we can remove your data from our servers once your hosting services have ended, and/or set your domain to expire upon its next renewal date.

Once we have received the cancellation request form(s), the hosting services and/or domain will be cancelled upon the end of the current billing period. Your direct debit mandate will then be cancelled and no further payments will be due from you.

If we do not receive the completed cancellation request form(s) from you, we will attempt to send the cancellation request form(s) to you a second time via email. If we still do not receive the completed cancellation form(s) from you, we will take instruction from your original email requesting cancellation. The hosting services will then be cancelled upon the cancellation date requested in the original email received from you, or 28 days after the second time we have sent the cancellation forms to you via email, whichever is later.

Please be aware that cancelling your direct debit mandate with your bank or through our card payment handler does not constitute a cancellation of your hosting services. If the direct debit mandate is cancelled, we will still generate invoices after this period and use our external debt collection agency to recover the outstanding amount owed to us if they remain outstanding past 30 days of the due date. If this method is sought you may become liable for additional fees and charges and as such you agree to pay these charges in addition to the outstanding amount owed to us.

Deletion Of Your Data
If you cancel your services, any data we hold on our servers pertaining to your cancelled services will be deleted once the hosting period as come to an end. This data will be permanently deleted and cannot be recovered, you are therefore advised to ensure you have a full backup of your data before the hosting services are cancelled.

Hosting Service Service Levels
We do not guarantee that your access to our servers will be uninterrupted or error free however we will try to ensure that any downtime, whether planned or unplanned is kept to a minimum.

You can view the server status at anytime using our server status link here : https://serverstatus.meg7.net

Our Liability
We do not monitor and will not have any liability for your material or any other communication you transmit by virtue of the hosting services

There is no guarantee offered that the hosting services will be free from security incidents or access from unauthorised users.

Changes To Our Terms & Conditions
We have the right to amend these terms and conditions as and when it is needed. Please check this page regularly for updates.